call us today: 410.766.4989
call us today: 410.766.4989

HVAC System Repair and Maintenance in MD

April 19, 2022

Whether it’s the beginning of spring, the hottest days of summer or the dead of winter, you never know when your HVAC systems will break down. Sometimes it’s user error, other times it's outside issues that have caused issues but most commonly it is due to wear and tear of the equipment with a lack of maintenance. 

Regardless of your HVAC concerns, we provide everything you need for a cool summer and a warm winter. 


HVAC Services to Explore

When it comes to HVAC systems, there are many services to understand. HVAC after all, stands for heating, ventilation, and air conditioning which means an HVAC company will deal with a number of equipment and services.


HVAC Installation

Are your systems acting up? Is your equipment running less efficiently then you should? Does your AC not feel so cold anymore or does your heating system fail to adequately heat your home? Has your equipment grown old and rusty? These could be signs that it’s time to replace your HVAC systems and that’s where installation comes into play. 

An HVAC company can install a number of different systems and equipment for your home or business: 

  • Furnaces
  • Central air units
  • Heat pumps
  • Ductless units

If it is equipment that helps you stay comfortable in your home then they most likely can install it. Because everyone has different needs, HVAC companies often carry different types of equipment. So whether you’re on a budget, have a large space that needs efficient cooling, or require improved air quality, an HVAC rep will help ensure the right systems are installed.


HVAC Service and Repair

Over time mechanical parts and machines break down. Parts wear out, outside conditions can put strain on machines and external forces can harm important pieces of the equipment. Heating and cooling equipment is no different. Because of this, it is common for your systems to need repairing or serviced as parts wear out or break. 

The servicing process is pretty straightforward:

  • Test the equipment
  • Assess the issues
  • Diagnose the problem
  • Order any necessary parts if need be
  • Repair the equipment
  • Test to make sure everything is working properly

There are many homeowners who like to DIY their repairs, and while this seems like a cost-effective approach it could cause issues down the road. For starters, DIY repairs could void your warranty if you have one. Secondly, a service tech can identify other issues that could potentially cause problems further down the road. When it comes to servicing HVAC systems, it’s best to leave it to a licensed professional.


HVAC Maintenance

Many individuals only call an HVAC company when their heating or air conditioning systems are acting up. Rarely do homeowners call for yearly maintenance. We are hoping to change that. Maintenance of HVAC systems can be more important than people realize. There are many potential benefits that can come from it:

  • Better efficiency in HVAC equipment
  • Fewer breakdowns (which means less spent on repairs over time)
  • Increased life expectancy of equipment
  • Increased utility savings
  • The ability to catch issues early on

In addition to all these benefits, our maintenance policyholders also receive discounts and are offered priority scheduling. 

During a maintenance check, a number of inspections are done to not only ensure equipment is functioning properly but that items that could be a future issue for your equipment or air quality are dealt with before they become problematic.


What to Expect During an HVAC Visit

If you’re new to HVAC services or have had a number of different experiences, you may not know what to expect. Generally speaking, the process should be fairly straightforward but will vary from service to service and from company to company. While each visit will be unique, there are certain processes that are usually considered normal. 

First, you will need to call and schedule an appointment. You will call and speak with a customer service representative who will ask about the issues you’re dealing with. If it sounds like a common problem they can help you troubleshoot (i.e. did you switch the air from heat to cool or vice versa, does the thermostat need new batteries, etc.) if they need to send a technician out then will work with you to schedule a time that is convenient for you. 

Next, the HVAC technician will come at the scheduled time. When the tech visits, they will test the systems and diagnose potential problems. This will require them to access your thermostat, and equipment so they may need to come inside your home, check the basement and check outside to adequately assess the problem. 

Once the problem has been identified, the technician will communicate with you about the job that needs to be done. If it’s a simple fix they will fix it on the spot, if a part needs to be ordered or it’s found that your equipment needs to be replaced, they will provide a quote and have you reschedule a time to come out when the part arrives. 

After they have finished with the repair or new installation, you should feel the relief of warm or cool air beginning to flow through your home again! Before leaving, the technician may give you preventative tips or make recommendations. A good technician will be able to spot potential causes of future problems so it’s often a good idea to consider their advice. But at this point, the work is done and you are free to do as you please.


How to Choose an HVAC Company or Contractor

There are many heating and cooling companies to choose from. Big and small, newer and older, those located near and far, those who are a good fit and those who are not. How do you know who to choose amongst all of the choices? 

Your first steps are likely going to be to search online or ask friends for recommendations. When you have a list, you can read reviews, explore the company culture and get a good idea of whether you would want to work with them or not. 

Before calling an HVAC company, make these factors a requirement:

  • Licensed
  • Experienced
  • Available
  • Professional 
  • Affordable with transparent pricing

If they fit the criteria, give them a call. The company you choose to work with should be professional, courteous, licensed, and experienced to ensure the best service possible. 

At MaxAir, we have over 25 years of combined HVAC experience and pride ourselves on our responsiveness and customer service. We choose to treat all of our customers with respect. From the smallest homeowners to the largest of property managers, we choose to be kind and provide honest answers. We do this because we care. 

If you’re looking for assistance with your HVAC needs in the Maryland area, then give us a call, you will be glad you did.